Privacy policy.

Last updated 27 September 2026

This explains what personal information Thrivve Digital collects through this website, why, and what you can ask me to do with it. In short: I only collect what you choose to send me, I use it to reply and to work with you, and I never sell it.

Who I am

Thrivve Digital is run by Owen Ledger, based in Milton Keynes, UK. For this website I'm the data controller, which means I decide how your information is used. You can reach me about anything in this policy at hello@thrivvedigital.co.uk.

What I collect

• When you use the contact form: your name, email address, what you're interested in, and anything you write about your business.
• When you email me: your email address and whatever you include in the message.
• When you visit the site: like any website, the servers that deliver it see basic technical details such as your IP address and browser type. I don't use analytics or advertising trackers, and the site doesn't set cookies.

How I use it, and why

• To reply to your enquiry and arrange a call. The legal basis is taking steps at your request before we might agree to work together.
• To deliver work and invoice you if you become a client. The legal basis is our contract.
• To keep business and tax records as the law requires. The legal basis is legal obligation.

I won't add you to a mailing list or send you marketing unless you ask me to.

Who else handles it

I use a small number of trusted services to run the site and my email. They only process your information to provide their service to me:

• Netlify hosts this website and receives contact form submissions.
• Google Workspace provides my email.
• Google Fonts, cdnjs and jsDelivr deliver the fonts and code libraries the site uses, so they see your IP address when you visit.

Some of these companies are based in the United States. Where your information leaves the UK, it's protected by the safeguards UK data protection law requires, such as the UK-US data bridge or approved contract terms.

How long I keep it

• Enquiries that don't lead to work: deleted within 12 months.
• Client records and invoices: kept for 6 years after the end of the tax year they relate to, because HMRC requires it.

Your rights

Under UK data protection law you can ask me to:

• give you a copy of the information I hold about you
• correct anything that's wrong
• delete your information, where I don't need to keep it by law
• stop or limit how I use it, or object to it being used
• send your information to you or someone else in a usable format

Just email hello@thrivvedigital.co.uk. I'll respond within one month, and there's no charge.

If you're unhappy with how I've handled your information, please tell me first so I can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes

If I change how I use personal information, I'll update this page and the date at the top.